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Hero Story - Business

Business

From the Field: Preventing Negative Experiences

No group tour provider wants to hear that his or her clients aren't happy with their lodgings. Justin Shuler and Camille Sperrazza share tips for preventing dissatisfaction.

Student Travel: Opportunities Abound.

Many parents are coming to expect school-sponsored travel as part of their child's middle school or high school experience. This growth in student travel provides valuable opportunities for tour providers.

Inspire and Inform Your Travelers

Once you've hit that magic number and a trip is a reality looming on the horizon, it's important to continue engaging your group members—to fire them up, keep them informed, and help them feel comfortable with each other.

Here, group tour providers from various markets share their best practices for doing so.

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