Breadcrumbs

Hero Story - Business

Business

5 Steps for Handling Upset Customers

Improving customer service requires the fine art of working with frustrated customers. We've all had them. We all know the principle that if you can successfully turn around an upset customer, they'll be more loyal to your company than if they never had an issue at all.

Offering Woman Traveler Tours

For women who want to travel but are single or have an uninterested partner, the option of traveling solo may seem like no option at all. That's where women traveler groups can meet a variety of needs, among them safety issues, logistics, and the desire for camaraderie.

Handling Stragglers: Tips & Tricks

You'd think the excitement of travel—of an anticipated trip—would have people champing at the bit and raring to hit the road. Mostly, that's true. But what if you have a straggler or two who throws things off for fellow travelers? If this is a problem you need to tackle—or nip in the bud—consider these tips, tricks, and tactics.

Trip Insurance: Be Covered

The added expense of trip insurance could be one of the best investments your clients make—but convincing them could be a hard sell, as many may mistakenly believe they are adequately covered through their credit cards, current health insurance, or tour provider. Educating clients is vital.

Business Articles

© 2022 Groups Today - All Rights Reserved. Read our   Terms and Conditions