As misconceptions of costs and outdated stereotypes fall to the wayside, more and more travelers—specifically in the Millennial and Gen Z demographic—are recognizing the benefits of working with tour operators and travel advisors for planning their adventures.

Good customer service becomes noticeable for two reasons:

There are countless benefits to being and having a mentor, and you'd be hard-pressed to find someone in the travel industry who hasn't been impacted by mentorship in some way. By building this relationship, both mentor and mentee benefit from lifelong learning, an expansion of their professional networks and the development of more fulfilling careers.

It seems everywhere you look, there's talk of artificial intelligence (AI) and its effect on our personal and professional lives.

A new year is here and with it comes the continuation of technological advancements in the industry. Come along as we explore some industry-leading programs, platforms and the latest updates you'll want to know about in 2025.