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Groups Today is the only group travel magazine that satisfies travel professionals' desire for industry and business news. From marketing best practices to business management tips, Groups Today Business articles give group travel professionals content tailored to their business that they can't find anywhere else.
Adapting your style to the norms of another culture isn't being inauthentic—it's just smart business.
Dear Friends,
Texting is addictive. No doubt about it. It can ruin a relationship if you're not careful. I'm not talking about the message you send. I'm talking about being RUDE.
I'm all for getting customer feedback. There are different ways to go about it. Ask customers on the way out of a store, call them on a phone or send follow-up surveys via email.
As much as we all wish work could be a constant stream of butterflies, puppies and rainbows, that's simply not reality. No matter how much you love your job, differences with co-workers are bound to arise.
If you have been a reader of my blog for a while, you know that I often speak about collaboration and partnering. The tourism industry is unique in that we often partner with competitors to bring business in. There is even a term for it: Co-opetition. But your success is directly related to how many people you know in the industry.