Destination Directory

Business Articles

Groups Today is the only group travel magazine that satisfies travel professionals' desire for industry and business news. From marketing best practices to business management tips, Groups Today Business articles give group travel professionals content tailored to their business that they can't find anywhere else.

The concept of disruption is interesting. If you ask most business people to name a company that is known for being a disrupter, you'll hear answers like Amazon, Uber and Walmart. But you don't have to be one of these names to shake things up.

Read on to hear more from customer service and experience expert, Shep Hyken.

Read more ...

"Diversity is about all the ways we are similar and dissimilar," said Faye Richardson-Green, Interim Executive Director, Partners for a Racism Free Community.

Read more ...

Is it worth your while to write a blog?

Read more ...

As someone who has always worked in customer service, I often wonder if I pay more attention to quality customer service (or the lack thereof) than those around me.

Read more ...