Now more than ever, it's no secret that securing travel insurance before embarking an unforgettable trip is a good and highly practical idea. However, since the pandemic hit, plenty has changed as it relates to travel insurance and the information groups want to—and should—know.

Oftentimes, amidst the hustle and bustle of our daily lives and work, robust cybersecurity measures get put on the backburner. Obviously, that shouldn't be the case, especially when dealing with you and your customer's sensitive information.

About seven years ago, QR codes seemed like the newest and coolest technology. Take a picture and your phone would take you to a website (which was kind of boring) or a video (better). DMOs (Destination Marketing Organizations) thought this would be great to use since more people were using smartphones.

There's still plenty of uncertainty as 2021 powers ahead. One thing we know for sure? The way business is conducted and customer behaviors are certainly going to continue to evolve and change with the landscape of the industry.