The customer is not always right, but they are always the customer.
Exploring why every travel company, advisor or agent should have Terms and Conditions.
It's every travel professionals nightmare—when a client chooses to bring litigation into the mix.
If a customer asks you to do something you haven't done before, "No" is an easy answer. Why?
If you're out there on the job hunt, you know all too well how stressful and disheartening the process can be. Submitting application after application, perhaps garnering a few interviews, but nothing truly comes to fruition.
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