Many of us have experienced varying career changes recently. Perhaps you've stepped into a management role for the first time, or are dealing with unprecedented challenges. Either way, great managers are key to companies striving for growth, especially at this particular moment in time.

The Awesome Responsibility is a concept I came up with a number of years ago. It describes the role an employee has when interacting with a customer. In that moment, one person in the company represents everything about the company. When people walk away from doing business with a company, they will often say things like, "I enjoy doing business with them," or, "They are so helpful."

Are you having trouble retaining engaged subscribers or struggling to get subscribers to open your emails?

Perhaps you thought that since they subscribed to your emails that maintaining a high open rate would be effortless. It probably seemed hard enough to get those subscribers, but now starts the challenge of creating emails that subscribers want to open. Keep these three tips in mind to increase your email open rate, clean up your data and avoid spam complaints.

The past two years have seen constant changes to tax laws in a government effort to aid struggling businesses. While helpful, it's difficult to keep up with if you're not an expert, which means you and your business might be losing out on big benefits.