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Who Is to Blame for Poor Service?

Customer service is often not the fault of the individual but the system in place.

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The Perfect Way to Impress Your Customers

Gifts don't have to be extravagant to impress. They have to be appropriate and meaningful.

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Doing More with Less People: Maintaining a Functioning Workplace

As a business owner or manager, you don't always have the resources to match bigger, more established companies. However, that doesn't mean you can't achieve big things. Instead, you've got to be nimble and make the most of the resources you do have.

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What to Know About Threads: A New Social Media Platform

An introduction to Threads, a new social media platform aimed at sharing text updates and joining public conversations.

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