Ernie Dale, founder and president of Roanoke Tours, Inc., didn't have any industry experience when he started hosting groups more than 25 years ago.

Lake Erie Shores & Islands has welcomed Alyscia Sberna as their new Group Experience Manager.

Sharon Koops was a step-on guide in the late 1970s, starting as guide coordinator with the renowned Tulip Time Festival in Holland, Michigan.

Shortly after graduating from law school, Greg Takehara worked for a travel company that owned a tour operation and chain of brick and mortar agencies.