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The Groups Today Blog includes unique personal perspectives on a multitude of topics relevant to group travel industry leaders, business owners and planners.

Robert Miller, Esq. is a retired New York attorney with a master's degree in tourism administration. He was recognized in Groups Today's Top 10 Next Gens feature in the January/February 2015 magazine. Here, he reflects on translating his love of NYC into great experiences for groups.

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When people learn my wife and I own an outbound tour company, the reaction is always the same: "You have such a fun job!" they say—and it's true.

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Groups Today asked, and here come our stories—the battle scars that we share proudly at company outings and industry events.

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At this time in my career, I am lucky to say that I've had the opportunity to travel around the world to promote live theatre in New York. When I first started promoting Broadway to the international travel market, I was tagging along with my bosses to places such as London and Berlin. For the most part these were pretty "easy" markets to work with--there was not typically a language barrier, the people were familiar with the products, and I had seasoned professionals with decades of international travel experience to guide me.

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You know that scene in the movie Office Space, when the characters break free from their stifling cubicles, steal the malfunctioning printer, and use baseball bats to bash it to pieces in a field? Have you ever felt like that about your workspace?

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