Being a millennial, I feel I can safely lend advice on how millennials are approaching travel these days and on what is appealing and why.
SOP is the military shorthand for Standard Operating Procedures.
Customer loyalty ... This is what companies strive for, to create loyal customers.
Unfortunate as it can be, it's only natural for employees to not get along from time to time.
I just returned from NTA (National Tour Association) Annual Travel Exchange in Milwaukee.