Is advertising socially really worth it? Ads can be time-consuming to create and can eat away at your budget. I'll let Henry Ford field this question:

What do you call your customers? Do you call them "customers?" Maybe you call them clients, members, guests, patients, residents ... the list can go on and on.

We've all heard the expression surprise and delight. The intention is that we surprise our customers with better-than-expected service.

During this stressful time, recognizing the tenacity and hard work of your team isn't just recommended—it's required.