Destination Directory

Profiles

Our writers share an in-depth look at the "who's who" of group travel leaders, business owners and suppliers.

When Justin Osbon worked as an intern to get through college, his current job really found him more than he found it. Image Tours is a three-generation family-owned company, and Justin has become a part of the family through his years of personal growth and thirst for learning.

Ragan Myers was born and raised in the Long Beach, Washington, tourism community, and it’s easy to hear her enthusiasm for Long Beach and her job. With a face-to-face meeting or phone conversation, anyone could tell that she enjoys talking with people—the thing she loves most about her day-to-day life. Ragan doesn’t think of strangers as strangers, but rather people she’s just not friends with yet.

Through the eyes of her seventh-grade self, Morgan Maravich fell in love with Washington, D.C. Every year after that initial trip to the nation’s capital, her parents gave her the chance to travel back to the city she loved and leave her home in Pittsburgh, so she could keep alive her dreams of one day working for the city. 

Carey Kaspari began her career planning group travel for leading international travel companies, so it's really no surprise that she co-founded Global Tracks. Carey received business degrees in international studies and marketing, has traveled to more than ninety countries, and has a love of travel that continually grows as she strives to serve her staff and clients.

Lisa Itel had spent her whole work life in retail—until her general manager at Woodburn Premium Outlets in Woodburn, Oregon, gave her a tourism project she dove into with all she had. Seven years later, Lisa’s passion for tourism blossomed into her current job of bringing tourism to Oregon, working hand-in-hand with community partners (even in the surrounding states), and helping to give the travel industry a voice on Capitol Hill.

Recent Blogs

Lessons Learned During 2017

Once again, the travel and tourism industry faces both new and ongoing challenges. Travel and tourism cannot be separated from the world context in which they operate. Be that context political states of war, or one of health issues or of economic undulations, what occurs throughout the world touches every aspect of tourism. It is for this reason that every once in a while, it is good for travel and tourism professionals to take a step back and to review at least some of the basic fundamentals of their industry.

Tour Planner Versus the Internet: Why (and How) the Travel Planner Will Win

We are in the midst of a digital transformation. More and more, travelers use the Internet to find travel inspiration and information. They can easily book flights and hotels—now more than ever, thanks to Google. There are apps to hail transportation, book table reservations and more.

10 Key Travel Moments from 2017

Each new year brings an air of hope. When the Trump administration instated the first travel ban in January, however, it looked like 2017 was off to a turbulent start for the travel industry. This year definitely had its rough patches, yet there were good things, too.

With each setback, the travel industry rallied together and proved that the industry isn't just an industry—but a community determined to change the world through remarkable destinations and extraordinary experiences.