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  • Webinar Series

    Just having a company website does not cut it anymore. If you don't raise your flag in more creative ways, you can be sure your competitors will—and are. Read More
  • SerenTIPities

    SerenTIPities are simply tips and advice that our team here at Serendipity Media finds beneficial and we wanted to share with you to help you in your business. Read More
  • Mind Your Manners: FAM Etiquette

    What's the best way for a travel agent to effectively sell a resort or cruise? A "familiarization" trip—aka FAM—allows travel professionals to "feel" the resort and destination, and recommend them to clients.

    Read More
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Spotlight Collection

  • Magill's Famous Pizza & BuffetMagill's Famous Pizza & BuffetWelcome to Magill's Famous Pizza and Buffet - the premier restaurant for tour groups, school groups and birthday parties. For over 25 years, Magill's has been providing wholesome, quality food at reasonable prices to tourist groups, gatherings of friends ...
  • Grand HotelGrand HotelVisit Grand Hotel, a National Historic Landmark and experience the beauty of Mackinac Island in Northern Michigan. Established in 1887, and owned by the same family for three generations Grand Hotel welcomes you to America’s Summer Place. Your group will ...
  • National Association of Career Travel AgentsNational Association of Career Travel AgentsNACTA is the travel industry's leading national trade association representing independent contractors, outside sales consultants, cruise and tour oriented consultants, group oriented travel professionals and traditional ARC-appointed travel agencies that ...
  • Mahoning County Convention & Visitors BureauMahoning County Convention & Visitors BureauLocated in northeastern Ohio, midway between Cleveland and Pittsburgh and New York and Chicago, Youngstown is an ideal destination for your next group tour. Whether you're looking for a multi-day tour or a simple day trip, there is plenty to do, see and e ...
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Featured Content

Mind Your Manners: FAM Etiquette

What's the best way for a travel agent to effectively sell a resort or cruise? A "familiarization" trip—aka FAM—allows travel professionals to "feel" the resort and destination, and recommend them to clients.

Read more...

Content Marketing Webinar

What is content marketing? Why is it important? How do I do it?

Read more...

Protecting Passports

Losing a passport—or having one stolen—can be a traveler's worst nightmare.

Read more...

Recent Blogs

Eating My Way Through My First Business Trip to China

At this time in my career, I am lucky to say that I've had the opportunity to travel around the world to promote live theatre in New York. When I first started promoting Broadway to the international travel market, I was tagging along with my bosses to places such as London and Berlin. For the most part these were pretty "easy" markets to work with--there was not typically a language barrier, the people were familiar with the products, and I had seasoned professionals with decades of international travel experience to guide me.

Quality Workspace in the Workplace

You know that scene in the movie Office Space, when the characters break free from their stifling cubicles, steal the malfunctioning printer, and use baseball bats to bash it to pieces in a field? Have you ever felt like that about your workspace?

Persistence Pays Off: Turning No into Yes

I was attending a conference about four years ago and it was the last day of the conference in the middle of "after lunch" appointments. In between appointments, I was talking with a friend, discussing the conference—the highs and lows, and everything in between.