Destination Directory

  • 5 Cool Winter Accommodations in Canada

    5 Cool Winter Accommodations in Canada

    Every good tour planner knows that lodgings can be more than a place for travelers to rest their heads: Accommodations can be the main attraction. Canada has your groups covered this winter—and for many winters to come—with these five cool accommodations.

    (Many of these accommodations offer prime lodging for the warmer months, too. I'll let you guess which one doesn't.)

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  • Five Customer Service Must-Do’s for 2018

    Five Customer Service Must-Do’s for 2018

    Over the last few weeks, I've been reading about predictions and trends for 2018. It got me thinking about the actions we must take to be competitive. Regardless of your industry, everything has changed about the way we do business. There are some businesses that claim they've done things the same way for years, decades, even a century. They claim

    Read More
  • Until the Day Travelers Can Move More Freely Through Cuba …

    Until the Day Travelers Can Move More Freely Through Cuba …

    Ever since changes in government regulations opened up travel opportunities to Cuba for United States citizens, the country has been a prime destination on bucket lists. The country's rich history and vibrant culture have enticed travelers searching for authentic experiences.

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  • Tax Reform Accomplished: How Does the Legislation Affect Investors and Businesses?

    Tax Reform Accomplished: How Does the Legislation Affect Investors and Businesses?

    "As 2017 drew to a close, Congress passed the Tax Cuts and Jobs Act (the "Act"), tax reform legislation that made sweeping changes to the Internal Revenue Code. When Congress last reformed the tax code in 1986, the legislative process took over two years. This time Congress accomplished the same feat in two months," write Andrew Friedman and Jeff Bush

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Spotlight Collection

  • Experience ColumbusExperience ColumbusAs the 15th largest city in the U.S., there's a lot to see and do in Columbus. The city is full of unforgettable experiences, distinct neighborhoods and one-of-a-kind tours. As a leader in experiential tourism, Columbus knows that getting groups in the mi ...
  • Visit Hagerstown CVBVisit Hagerstown CVBLocated along I-81, Hagerstown, MD is less than ninety minutes from Baltimore and Washington, DC. Known as the Crossroads of the Civil War, we are rich in scenic and historic attractions. Home to Antietam National Battlefield, we are an easy Hub N’ Spoke ...
  • The Metropolitan OperaThe Metropolitan OperaNo visit to New York is complete without a night at the opera. Be part of the Met's extraordinary 2014-15 season, featuring the world's greatest singers in 26 incredible productions. In performance six days a week from September through May, the Met seaso ...
  • Experience Park ToursExperience Park ToursExperience Park Tours specializes in small-group, all-inclusive, luxury experiences in the US National Parks and Pacific Northwest. Stay in all four and five star hotels and travel on our luxury limo-liner coaches, complete with Wi-Fi, flat screens and c ...
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Featured Content

Five Customer Service Must-Do’s for 2018

Over the last few weeks, I've been reading about predictions and trends for 2018. It got me thinking about the actions we must take to be competitive. Regardless of your industry, everything has changed about the way we do business. There are some businesses that claim they've done things the same way for years, decades, even a century. They claim they do business just as their fathers and grandfathers did. Nothing has changed. I disagree.

Read more ...

Tax Reform Accomplished: How Does the Legislation Affect Investors and Businesses?

"As 2017 drew to a close, Congress passed the Tax Cuts and Jobs Act (the "Act"), tax reform legislation that made sweeping changes to the Internal Revenue Code. When Congress last reformed the tax code in 1986, the legislative process took over two years. This time Congress accomplished the same feat in two months," write Andrew Friedman and Jeff Bush of The Washington Update in their white paper, Tax Reform Accomplished: How Does the Legislation Affect Investors and Business?

Read more ...

Boost Your Business: Join National Plan for Vacation Day

Americans aren't taking vacation like they used to, and that affects the tourism industry. Unused vacation days are days Americans could be spending on group tours and in destinations. The secret to unlocking your clients' vacation time and boosting your business?

Read more ...

Recent Blogs

Lessons Learned During 2017

Once again, the travel and tourism industry faces both new and ongoing challenges. Travel and tourism cannot be separated from the world context in which they operate. Be that context political states of war, or one of health issues or of economic undulations, what occurs throughout the world touches every aspect of tourism. It is for this reason that every once in a while, it is good for travel and tourism professionals to take a step back and to review at least some of the basic fundamentals of their industry.

Tour Planner Versus the Internet: Why (and How) the Travel Planner Will Win

We are in the midst of a digital transformation. More and more, travelers use the Internet to find travel inspiration and information. They can easily book flights and hotels—now more than ever, thanks to Google. There are apps to hail transportation, book table reservations and more.

10 Key Travel Moments from 2017

Each new year brings an air of hope. When the Trump administration instated the first travel ban in January, however, it looked like 2017 was off to a turbulent start for the travel industry. This year definitely had its rough patches, yet there were good things, too.

With each setback, the travel industry rallied together and proved that the industry isn't just an industry—but a community determined to change the world through remarkable destinations and extraordinary experiences.