Destination Directory

Enhanced Partnership Seeks to Help Groups Protect Their Travel Investment

Trip Mate, a Generali Global Assistance (GGA) brand, recently announced it has enhanced its relationship with GroupCollect, an online registration and payment platform for professional, multi-day group tour operators, to offer additional travel insurance services through its online platform.

"After more than a year, people are optimistic about traveling again," said Corey Black, CEO and Co-Founder of GroupCollect. "Group tour operators, particularly in the adult segment, have seen a reduction in the number of travel protection product options in recent months. The partnership between GGA and GroupCollect allows us to help our shared customers provide peace of mind to travelers during the booking process."

Travelers registering through GroupCollect will be given an option to protect their travel investment with Trip Mate travel insurance during the booking process without having to leave the purchase path.

"As a leading provider of travel insurance solutions to tour operators, retail travel organizations and cruise lines, we have anticipated and are prepared for return to travel, especially young adult, adult and student group travel," said Chris Carnicelli, CEO of Generali Global Assistance. "As group tour operators become increasingly reliant on digital platforms to plan, register and manage payments for group tours, we're proud to partner with GroupCollect to provide their clients and customers with Trip Mate travel protection plans as they look to book their next outdoor expedition."

The partnership will allow GroupCollect tour operators to provide Trip Protection to their customers during registration, which includes relevant coverages and services, such as:

  • Trip Interruption & Trip Cancellation: Coverage if a customer's upcoming trip is cancelled or interrupted due to sickness or injury. Interruptions or cancellation as a result of customer or their traveling companion becoming ill with COVID-19 can be covered.
  • 24/7 Travel Assistance in US and worldwide (not an insurance benefit): Customers will also have 24/7 access to GGA's travel support services including medical & legal assistance, traveling companion assistance, assistance locating lost or stolen items, assistance in replacing prescriptions while traveling and pet assistance.
  • Optional Cancel for Any Reason Enhancement to the plan: Available at an additional cost, if a customer cancels their trip for any reason not otherwise already covered by this plan, benefits will be paid for 75% of the prepaid, forfeited, non-refundable payments or deposits paid by the customer for the trip, provided plan terms and conditions are met.

Courtesy of Groups Today.

 


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