Detroit Metro Convention & Visitors Bureau (DMCVB) has named Susan Richardson as its new Director of Sales. Richardson joins DMCVB from the Jacob Javits Convention Center in New York City.
Richardson brings more than 20 years' sales experience to DMCVB, including convention center and hotel sales. Her main priorities in her new position are leading the sales efforts to continue to attract new convention and group business while building relationships with DMCVB partner hotels, venues and attractions throughout the region.
In this new role, Richardson will also be responsible for the organization's 16-person sales team.
In her previous role as Director of Sales and Marketing Solutions at the Jacob Javits Convention Center, Richardson was responsible for all sales efforts of new and existing business, as well as managing a small team of sales managers and coordinators. Prior to this position, Richardson served as the Director of Sales and Marketing for the Park Terrace Hotel in New York City.
No stranger to serving in several sales leadership capacities, Richardson worked for Interstate Hotels as Complex Director of Sales and Marketing for The Renwick and Gregory Hotels, Director of Sales for The Roosevelt Hotel and The Paramount Hotel, and Director of Association Sales for The Roosevelt Hotel, all in New York City, and as Association Sales Manager for Toronto Colony Hotel, Toronto, Ontario, Canada.
Her other sales roles include Assistant Director of Sales, The Waldorf Astoria Hotel, New York City, and Regional Sales Director, U.S., The National Trade Centre at Exhibition Place, and U.S. Association/Corporate Sales Manager, Toronto Hilton, both in Toronto.
Richardson, a Toronto native, holds a bachelor's degree from Seneca College.
Courtesy of Groups Today.
Photo courtesy of Visit Detroit.