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  • Airplane Etiquette

    Survey Reveals Americans' Attitudes About Air Travel Behaviors

  • Bon Voyage Mementos: Market Your Business. Show Your Clients Appreciation.

    Gifts for the trip could be an excellent way to market your business and show your clients you appreciate them. The cost/benefit ratio is important, though, as is choosing items that are highly useful: You don't want items to end up shoved in a drawer or, worse, in the trash. Consider how best to include your logo.

  • Caution Reminders for Foreign Travel

    Last week's attack on the Bardo museum in Tunis,Tunisa, left more than twenty foreign tourists dead in an attack claimed by Islamic State militants as "the first drop of the rain." What does this mean for tourism, in this region and beyond? Certainly a decrease in travel to countries in this area.

  • Discouraging ID Theft

    People travel for different reasons, but their potential risks are the same. Whether you're on a mandatory business trip, traveling with a group or jetting off on a vacation you've been planning for years, you could let your guard down. 

  • Eating My Way Through My First Business Trip to China

    At this time in my career, I am lucky to say that I've had the opportunity to travel around the world to promote live theatre in New York. When I first started promoting Broadway to the international travel market, I was tagging along with my bosses to places such as London and Berlin. For the most part these were pretty "easy" markets to work with--there was not typically a language barrier, the people were familiar with the products, and I had seasoned professionals with decades of international travel experience to guide me.

  • Fine-Tuning a Legacy of Customer Service

    Next gens Elizabeth, Joe, and John Hall Jr. grew up together in the travel industry, under their father’s wing. They joined his tour groups in destinations such as Nashville, Florida, Arizona, and Alaska. When they were older, each sibling chose separately to rejoin their father and continue his business.

  • From the Field: Preventing Negative Experiences

    No group tour provider wants to hear that his or her clients aren't happy with their lodgings. Justin Shuler and Camille Sperrazza share tips for preventing dissatisfaction.

  • Handling Stragglers: Tips & Tricks

    You'd think the excitement of travel—of an anticipated trip—would have people champing at the bit and raring to hit the road. Mostly, that's true. But what if you have a straggler or two who throws things off for fellow travelers? If this is a problem you need to tackle—or nip in the bud—consider these tips, tricks, and tactics.

  • Influencing the Decision Makers

    It's estimated that women make 80 to 90 percent of the decisions regarding leisure travel for their families.

  • Is Cuba the Next Big Thing?

    How will recent changes impact the travel industry?

    With major changes in U.S. policy in regards to Cuba, U.S. travelers may soon discover what European and Canadian travelers have known for years: Cuba is a highly desirable vacation destination.

  • Mississippi Charm

    If you can dream it, you can do it in Mississippi. There's no better way to immerse yourself in this Southern haven than to let the sounds of jazz, blues, and R&B flow through your head while the people and sights capture your heart.

  • River Cruising: On the Rise

    For clients who don't see themselves as the "cruise type," river cruising may be just the thing.

  • Safeguarding Passports

    Each year more than 300,000 passports are reported lost or stolen by U.S. citizens, according to State Department statistics.

    The US Travel Insurance Association (USTIA) advises

  • Security Matters: 5 Must-Do Items

    I was honored when Raymond "Bud" Geissler (SYTA Youth Foundation treasurer) and the Student & Youth Travel Association invited me to present at the 2014 SYTA Summit in Puerto Rico. According to TSA News, infringement of passengers' civil rights is one of the most controversial and unpleasant aspects of travel, and is extending to bus and train systems, as well. The Transportation Security Administration detains and conducts searches on citizens at bus and railroad stations, ferries, tunnels, ports, subways, truck weigh stations, rest areas, and special events. My presentation? Security Matters: 5 Must-Do Items.

  • The Ebola Effect: Tour Operator Amends Cancelation Policy

    It's a highly unlikely event, but should health officials report a confirmed case of Ebola within 500 miles of an Austin Adventures vacation host city, the company is announcing that it will waive its trip cancelation fee.

Recent Blogs

Lessons Learned During 2017

Once again, the travel and tourism industry faces both new and ongoing challenges. Travel and tourism cannot be separated from the world context in which they operate. Be that context political states of war, or one of health issues or of economic undulations, what occurs throughout the world touches every aspect of tourism. It is for this reason that every once in a while, it is good for travel and tourism professionals to take a step back and to review at least some of the basic fundamentals of their industry.

Tour Planner Versus the Internet: Why (and How) the Travel Planner Will Win

We are in the midst of a digital transformation. More and more, travelers use the Internet to find travel inspiration and information. They can easily book flights and hotels—now more than ever, thanks to Google. There are apps to hail transportation, book table reservations and more.

10 Key Travel Moments from 2017

Each new year brings an air of hope. When the Trump administration instated the first travel ban in January, however, it looked like 2017 was off to a turbulent start for the travel industry. This year definitely had its rough patches, yet there were good things, too.

With each setback, the travel industry rallied together and proved that the industry isn't just an industry—but a community determined to change the world through remarkable destinations and extraordinary experiences.