Overtourism. The word itself sounds unpleasant. That's why Dave Lorenz, Vice President of Travel Michigan, and others are working to change the tone, the traffic and the terminology behind the concept.
Being a millennial, I feel I can safely lend advice on how millennials are approaching travel these days and on what is appealing and why.
SOP is the military shorthand for Standard Operating Procedures.
Unfortunate as it can be, it's only natural for employees to not get along from time to time.
Customer loyalty ... This is what companies strive for, to create loyal customers.
