Destination Directory

Are You a Phubber?

July is National Cellphone Courtesy Month.

Why not all year long? We sure need it.

July is also the 10th anniversary of the iPhone. What a phenomenon!

And yet we still know folks who are enjoying the solid old flip phone. Go figure. Well, whichever phone you use, there are manners involved.

Most of us know them. But like everything else, refreshers and reminders never hurt.

Is there anyone left who hasn't witnessed two people having dinner and both deeply involved in their cellphone? "Phubbing" is the act of snubbing people you are with and choosing the phone over them.

And listen to this. When was the last time you checked your own cellphone voice mail? Are you married to the boring, non-effective message that came with the phone? Do you have any of the 5 Frustrating Voice Mail Phrases on your phone? Easy to fix that. Make it fun. Smile and create a simple, interesting message.

There are many frustrations about cellphone manners; I hear 'em all. This list is only a few. Shoot us your frustrations, if they're not on this list.

Airports
If you're sitting next to strangers, believe me, they're not interested in your conversation. How about getting up and going to a spot where you're not the center of attention?

Airplanes
Who hasn't heard, "Hi, I'm about to take off." And then a few hours later. "Hi, we're about to land." OK, OK, I get it. Someone wants to know you're safe. HINT: Text 'em.

Shouting
Your cellphone is a microphone. Honest. You don't need to shout. And if you do, again, pick yourself up and move to a private area.

Public Bathrooms
Do I even need to mention this? OMG!

Elevators
Come on. Give us a break.

Texting and Driving
One word: DON'T. There is now an instrument called TEXTALIZER. And while some feel it might invade privacy, as the article notes, it's like the "Breathalyzer" for safety sake. Texting while driving is dangerous. Please don't. Even at a red light when you feel you have 30 seconds to jot a note or just say OK, something dangerous could happen. It's just not worth it. It's tempting I know, but not worth it.

The list goes on, but I'd like to hear your own frustrations. List them here and let's let the abusers know what's bothering us. Come on, don't be shy.

 

Written by and reprinted with permission of Nancy Friedman, President, Telephone Doctor Customer Service, St. Louis, Missouri. Learn more about the author of nine books and popular keynote speaker on customer service, sales and communication skills on www.nancyfriedman.com or by calling 314.291.1012.


Tags

Add comment


Security code
Refresh

Recent Blogs

Lessons Learned During 2017

Once again, the travel and tourism industry faces both new and ongoing challenges. Travel and tourism cannot be separated from the world context in which they operate. Be that context political states of war, or one of health issues or of economic undulations, what occurs throughout the world touches every aspect of tourism. It is for this reason that every once in a while, it is good for travel and tourism professionals to take a step back and to review at least some of the basic fundamentals of their industry.

Tour Planner Versus the Internet: Why (and How) the Travel Planner Will Win

We are in the midst of a digital transformation. More and more, travelers use the Internet to find travel inspiration and information. They can easily book flights and hotels—now more than ever, thanks to Google. There are apps to hail transportation, book table reservations and more.

10 Key Travel Moments from 2017

Each new year brings an air of hope. When the Trump administration instated the first travel ban in January, however, it looked like 2017 was off to a turbulent start for the travel industry. This year definitely had its rough patches, yet there were good things, too.

With each setback, the travel industry rallied together and proved that the industry isn't just an industry—but a community determined to change the world through remarkable destinations and extraordinary experiences.